Well, where do I begin?
I registered on your site, all for the sole purpose of changing the shipping address to a package that couldn’t be delivered to me. Why? Because the 800 number on my card isn’t accepting any phone calls due to high volume.
After registering, I was offered an impressive and wide range of options. I now know the names of all the people who have handled the package, their GPA averages in school and their full sexual history. I was able to do everything except what I set out to do, which was change my damn mailing address. I found extensive details on how to go about doing this, except these links and buttons in the instructions were non-existant.
Once upon a time, I thought I was a fairly intelligent person.
Thanks for straightening me out on that misconception.